Case Study: Burst Main in Currumbin Waters
Fabiola, a homeowner from Currumbin Waters (4223), recently found herself facing a plumbing emergency. She noticed water seeping out of the wall in her spare ensuite bathroom and immediately knew she needed professional help.
How They Found Us
Fabiola had heard about Reactive Plumbing & Electrical through a referral from a friend who had previously used our services. Impressed by their recommendation, Fabiola decided to give us a call for assistance with her burst main issue.
The Assigned Technician
Matt, one of our experienced service technicians, was assigned to the job due to his expertise in handling similar cases. With years of experience under his belt and extensive knowledge on plumbing systems, Matt was the perfect fit for this particular job.
The Job Description & Solution
Upon arrival at Fabiola’s property, Matt conducted thermal imaging which revealed moisture present in the wall where the burst main was located. Pressure testing confirmed that there was indeed an issue with the domestic water supply line. In an attempt to locate the leak, nitrogen was introduced into the system but acoustic detection proved unsuccessful.
To pinpoint the exact location of the burst main, Matt utilized an in-wall CCTV camera which showed that further opening up of shower spindle penetrations with a hammer and chisel would be necessary for visual confirmation.
However, before any repair works could commence it was important to test for asbestos within the wall sheeting as a precautionary measure. After discussions with Fabiola and her insurance company, it was agreed that processing through insurance would be best for all parties involved.
In addition to addressing the burst main, it was also discovered that the water mains had been isolated to prevent further damage to the property.
Contact Reactive Plumbing & Electrical
If you find yourself in a similar situation as Fabiola, do not hesitate to contact Reactive Plumbing & Electrical for prompt and professional plumbing services. Our team of experts is equipped with the necessary skills and tools to handle any plumbing emergency efficiently.
For more information or to schedule an appointment, please visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or give us a call at 1300 725 385.
