Case Study: Solving Kathy’s Plumbing Problems in Currumbin Waters
Kathy, a resident of Currumbin Waters (4223), was facing multiple plumbing issues in her home. She noticed that her tap was loose and leaking, and upon further inspection, she found that there were other faulty taps throughout the house. Worried about the high water pressure in her home, she decided to seek professional help.
Finding Us Through Gold Coast Magnet Ad
Kathy came across Reactive Plumbing & Electrical through our advertisement on Gold Coast Magnet. Impressed by our services and positive reviews from previous clients, she gave us a call to address her plumbing concerns.
Zavier Assigned as Service Technician
Upon receiving Kathy’s call, we immediately assigned Zavier as the service technician for this job. With years of experience and expertise in handling various plumbing issues, we knew he would be the perfect fit for this task.
The Job Description & Solution
Zavier arrived at Kathy’s house and conducted a thorough inspection of all the taps. He also checked the water pressure and found it to be 900 KPA – 400 KPI over the manufacturer standard. To solve these problems, Zavier proposed the following solutions:
- Excavate and expose water meter box
- Cut exposed pipe to allow for PRV
- Supply and install new pressure reduction device reducing pressure down to 500 KPA
- Patch up topsoil and grass after installation
- Clean up work area before leaving
We also provided a four-year product warranty on all products used for this solution.
- Supply and install new standard extended basin mixer with new flexible hoses
- Five-year warranty on the product
- Supply and install new standard kitchen mixer with new hoses
- Seven-year warranty on the product
To add value to our service, we also installed a complimentary 1/4 turn garden hose tap for Kathy. However, this did not come with a warranty.
Contact Reactive Plumbing & Electrical for Your Plumbing Needs
If you are facing any plumbing issues in your home or business, do not hesitate to contact Reactive Plumbing & Electrical. Our team of experienced technicians will provide top-notch solutions and ensure customer satisfaction. You can reach us at 1300 725 385 or visit our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast for more information.
