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Case Study: Solving Dorothy’s Blocked Toilet in Elanora
Dorothy, a resident of the beautiful suburb of Elanora (4221), was facing a major inconvenience when her toilet got blocked. She tried various DIY methods but to no avail. Frustrated and in need of urgent help, she turned to Reactive Plumbing & Electrical for assistance.
Finding Us Through Gold Coast Magnet Ad
Dorothy had seen our ad in the local Gold Coast Magnet and decided to give us a call. Our reputation as reliable plumbers on the Gold Coast had caught her attention, and she hoped we could solve her problem quickly.
Assigning Stuart – The Expert Technician
As soon as we received Dorothy’s call, we knew that Stuart would be the perfect technician for this job. With years of experience under his belt and extensive knowledge about plumbing systems, he was well-equipped to handle any challenge thrown his way.
The Job Description & Solution
Stuart arrived at Dorothy’s home promptly with all necessary equipment. He started by using a plunger to clear the blockage and then proceeded with a CCTV drain inspection. During this inspection, he discovered a broken section of 100mm PVC pipework in the sewer system.
To provide an effective solution, Stuart presented Dorothy with different options for repair after explaining each one thoroughly. After careful consideration, she opted for our recommended scope of work:
- Arrive onsite with relining equipment
- Hand excavate around inspection opening outside ensuite to expose 100mm pvc pipework
- Cut into pipework for access for reline
- Carry out cctv to identify and locate break in pipework
- Picote sand pipe to prep for reline
- Carry out a 1m sectional pipe reline
- Allow reline to cure
- Carry out cctv of reline and save to job file
- Renew section of pvc pipe removed for reline
- Install new bts and directional inspection openings if there is space li >
- Backfill using drainage gravel and bed pipework li >
- Clean site li >
- The job was completed successfully, leaving Dorothy with a fully functioning toilet once again. li >
Contact Reactive Plumbing & Electrical Today!
If you’re facing any plumbing issues like Dorothy, don’t hesitate to give us a call. Our team at Reactive Plumbing & Electrical is always ready to provide top-notch services on the Gold Coast. You can reach us at 1300 725 385 or visit our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast for more information.
We take pride in solving our clients’ problems efficiently and effectively, just like we did for Dorothy in Elanora.
