Client Case Study: Margaret from Hollywell (4216)
Margaret, a resident of the beautiful suburb of Hollywell (4216), was facing a major issue with her stormwater system. After experiencing heavy rainfall, she noticed that water was not draining properly and had caused flooding in her backyard. Concerned about potential damage to her property, she immediately started looking for a reliable plumbing service.
Finding Us Through Gold Coast Magnet
After searching online and asking for recommendations from friends and neighbors, Margaret came across Reactive Plumbing & Electrical through our advertisement on Gold Coast Magnet. Impressed by our positive reviews and reputation as one of the top plumbing services in the area, she decided to give us a call.
Jesikka – The Assigned Service Technician
Upon receiving Margaret’s call, we quickly assessed the situation and assigned Jesikka as the service technician for this job. With years of experience under her belt and specialized training in handling stormwater blockages, we knew Jesikka would be able to provide an efficient solution for Margaret’s problem.
The Job Description & Solution
Jesikka arrived onsite equipped with all necessary tools and equipment to tackle the stormwater blockage. She carried out an extensive CCTV drain inspection which revealed multiple sections of broken and collapsed pipework within the system. To help Margaret better understand the issue at hand, Jesikka drew a diagram of the system and provided various solutions.
Margaret opted to proceed with our recommended scope of work which included:
- Cutting out a section of concrete using a concrete saw to expose 90mm pipework
- Connecting onto existing PVC stormwater system
- Running new drainage line to the street with a new curb side adapter
- Core drilling through fence to run new pipework
- Connecting onto existing metal downpipe and junction into new drainage line
- Backfilling all work areas and concreting necessary areas with standard grey finish
- Cleaning the site after completion of work.
Please note that this quote allows for a standard grey concrete finish. If any variations are desired, further quoting will be required.
Contact Reactive Plumbing & Electrical Today!
If you’re facing any plumbing or electrical issues in your home or business, don’t hesitate to contact us at Reactive Plumbing & Electrical. Our team of experienced technicians, like Jesikka, are always ready to provide top-notch services and solutions tailored to your specific needs. Give us a call at 1300 725 385 or visit our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast for more information.
