Case Study: Mason’s Leaking Toilet in Labrador

Mason, a resident of Labrador (4215), recently noticed that his toilet was leaking. Concerned about the potential damage and cost, he searched for a reliable plumbing service on the Gold Coast. After seeing our ad in the Gold Coast Magnet, he decided to give us a call.

Assigned Technician: Zavier

Zavier, one of our experienced service technicians, was assigned to Mason’s job due to his expertise in handling similar issues. With years of experience under his belt and extensive knowledge about plumbing systems, we knew Zavier would be able to provide an effective solution for Mason’s problem.

The Job Description & Solution

Zavier attended Mason’s site and conducted a thorough investigation into the leaking toilet. Upon inspection, it was discovered that the components inside were perished and needed replacement. Additionally, it was determined that excessive water pressure was causing further damage.

To solve this issue, Zavier provided options for installing a Pressure Reducing Valve (PRV) at the water meter. This would regulate the water pressure and prevent any future damage or leaks from occurring.

Scope of Works:

  • Unbolt and remove system from pan
  • Remove old components of inlet valve and service outlet valve
  • Supply and install new inlet valve
  • Reassemble system, commission works, and check for leaks

Please note that no warranty is supplied due to high water pressure.

Contact Reactive Plumbing & Electrical Today!

If you’re experiencing any plumbing issues like Mason did or need assistance with electrical services on the Gold Coast area,
don’t hesitate to contact Reactive Plumbing & Electrical. Our team of experts, led by Zavier, is dedicated to providing top-notch services and solutions for all your plumbing and electrical needs.

Visit our website here or give us a call at 1300 725 385. We’re always ready to help!