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Case Study: Solving a Blocked Toilet for Maree in Mermaid Waters
Introduction
Maree, a resident of Mermaid Waters (4218), was facing a frustrating issue with her toilet. She found us through our Gold Coast Magnet ad and decided to give us a call.
Assigned Technician
Our experienced technician Chad was assigned to the job. With his expertise and knowledge, we knew he would be able to solve the problem efficiently.
The Job Description & Solution
Upon arrival at Maree’s home, Chad investigated the blocked toilet by using jetting and CCTV from the gulley. After thorough inspection, he found that there was no blockage in the toilet line itself. However, he noticed that there was water being held underneath the garden shed which was affecting airflow.
To solve this issue, Chad removed the toilet and CCTV sewer line from the gulley and installed a new AAV (Air Admittance Valve). He then tested the toilet again but still found an issue with airflow. Upon further investigation using cameras, he located a fitting holding water just before the main line.
To fix this problem completely, dig up works were required. Our team removed all tools and materials from under the garden shed and carefully excavated 1.5 meters deep into the ground. They cut out a section of pipework and used CCTV to check if it connected properly to the main line.
After ensuring everything was in order, they supplied and installed new pipework bringing it up to surface level. The hole was backfilled carefully while making sure not to damage any surrounding areas such as pavers or plants. Once everything was completed successfully, our team cleaned up after themselves leaving no mess behind.
Contact Us
If you are facing any plumbing issues like Maree did or need any other plumbing or electrical services, do not hesitate to contact Reactive Plumbing & Electrical. Our team of experts is always ready to provide top-notch solutions for all your needs. Give us a call at 1300 725 385 or visit our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast for more information.