Case Study: Tim’s Leaking Toilet in Miami

Introduction: Tim, a resident of Miami (4220), recently noticed that his toilet was leaking. Concerned about potential water damage and increased utility bills, he decided to seek professional help. After doing some research, he found Reactive Plumbing & Electrical through their Gold Coast Magnet ad.

Assigned Technician: Chad was assigned to the job due to his expertise in plumbing and experience with similar issues in the past.

The Job Description & Solution: Upon arrival at Tim’s home, Chad conducted a thorough investigation of the leaking toilet. He determined that a replacement was necessary and also recommended replacing two basin top sets with new mixers. The scope of work included removing the old toilets, supplying and installing two new close couple soft close toilet suites with all necessary components such as mini stop isolation valves, flexible hoses, pan connectors and seals. Additionally, Chad installed two new premium basin mixers along with mini stop isolation valves and flexible hoses for each set. To complete the upgrade, he also supplied and installed a new premium wall top set and shower heads as complimentary additions for Tim’s satisfaction.

Note: All works were siliconed properly by Chad to ensure no leaks would occur after completion.

To provide peace of mind for Tim regarding future issues or concerns related to this job, Reactive Plumbing & Electrical offers a 7-year warranty on all products used during this project along with lifetime coverage on workmanship.

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Business Name: Reactive Plumbing & Electrical

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