Client Case Study: Renee from Mudgeeraba
Renee, a resident of the beautiful suburb of Mudgeeraba (4213), recently found herself in need of plumbing services. She had noticed a leak coming from her hot water cylinder and knew she needed to take action before it caused any further damage.
After doing some research, Renee came across Reactive Plumbing & Electrical through our Gold Coast Magnet ad. Impressed by our reputation for top-notch service, she decided to give us a call.
Assigned Technician: Zavier
Upon receiving Renee’s call, we quickly dispatched one of our highly skilled technicians – Zavier – to attend the site and assess the situation. With years of experience under his belt and extensive knowledge in all things plumbing, we knew he was the perfect person for this job.
Job Description & Solution
Zavier arrived at Renee’s home and began his investigation into the leaking hot water cylinder. After thorough inspection, he discovered that all valves were leaking due to rusting on the 13-year-old cylinder. To make matters worse, there was also a leak coming from the kitchen mixer inside the house.
Zavier discussed all available options with Renee and together they agreed on a comprehensive solution:
- Removal of old cylinder and valves
- Supply and installation of new valves and copper Everhot 125L
- Lagging on copper pipes and valves for added insulation
- Removal of old kitchen mixer
- Supply and installation of new kitchen mixer with mini stops included
- Testing and commissioning of all works
- Electrician to disconnect and reconnect electrics
- Certificate of Compliance (COC) certification provided
- Six-year warranty on product and lifetime warranty on workmanship
Contact Reactive Plumbing & Electrical for Your Plumbing Needs!
If you find yourself in a similar situation as Renee, don’t hesitate to contact us at Reactive Plumbing & Electrical. Our team of expert technicians, like Zavier, are ready to provide top-notch service for all your plumbing needs.
You can reach us by calling 1300 725 385 or visiting our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast. Trust us to get the job done right the first time!
