Client Case Study: Jack from Nerang (4211)

Jack, a homeowner in the suburb of Nerang (4211), recently found himself in need of a new hot water system. After doing some research online, he came across Reactive Plumbing & Electrical through their ad and decided to give them a call.

Assigned Service Technician: Stuart

Upon receiving Jack’s call, Reactive Plumbing & Electrical assigned their top technician, Stuart, to handle the job. With years of experience and extensive knowledge in plumbing and electrical work, Stuart was the perfect fit for this particular project.

The Job Description & Solution

The job at hand was an installation of a 250L electric storage hot water system with all new valves including isolation valve, PLV valve, quicky connect kit, cold water expansion valve and tempering valve. Additionally, all brand new copper pipes were installed along with lagging for insulation purposes. The entire system also comes with a 10-year warranty which includes yearly check-ups for added peace of mind.

To complete the disconnect and reconnect process required for the installation, an electrician from Reactive Plumbing & Electrical was sent out as well.

In addition to the hot water system installation, Jack also requested for a brand new water filtration system to be installed underneath his kitchen sink. This included installing a 350kpa pressure reduction valve underneath the sink along with a new tap. The filtration system comes with a 5-year warranty for any potential issues that may arise.

All aspects of the job were thoroughly tested and commissioned by Stuart before leaving Jack’s home to ensure everything was working properly.

Contact Us Today!

If you find yourself in a similar situation as Jack, don’t hesitate to contact Reactive Plumbing & Electrical for all your plumbing and electrical needs. With years of experience and top-notch technicians like Stuart, we guarantee quality workmanship and customer satisfaction.

Visit our website at https://reactiveplumbingandelectrical.com.au or give us a call at 1300 725 385 to schedule an appointment today!