Client Case Study: Matthew from Nerang (4211)
Introduction: Meet Matthew, a homeowner in the suburb of Nerang. He recently noticed water pooling on the right side of his property and was concerned about a potential leak. After doing some research, he found us through our Online Booking ad and decided to give us a call.
Assigned Technician: Our service technician Matt was assigned to the job due to his expertise in plumbing and experience with similar issues in the past.
The Job Description & Solution: Upon arrival at Matthew’s property, Matt conducted a thorough investigation and found that the water meter was spinning slowly, indicating a possible leak. After estimating that it was leaking approximately 36 liters per day, Matt presented Matthew with two options – either start leak detection immediately or wait for the leak to get bigger before taking action. Understanding that pinpointing leaks can be challenging without any guarantees, Matthew opted to hold off for now.
Instead of wasting their deposit for leak detection, we suggested using it towards our VIP membership which includes regular maintenance checks. This way, one of our drain technicians can inspect drainage systems and investigate any potential water seepage or run-off issues before they become major problems.
Contact Us:
If you’re experiencing any plumbing or electrical issues like Matthew did, don’t hesitate to contact Reactive Plumbing & Electrical! We offer top-notch services throughout Gold Coast including Nerang (4211). Visit our website here, or give us a call at 1300 725 385.
