Client Case Study: Helen from Nerang (4211)
Helen, a resident of the suburb of Nerang (4211), recently found herself in need of plumbing services. After noticing a leak under her kitchen sink, she knew it was time to call in the professionals.
Finding Us Through Gold Coast Magnet
After doing some research online and asking for recommendations from friends and family, Helen came across Reactive Plumbing & Electrical through their ad in the Gold Coast Magnet. Impressed by their positive reviews and range of services offered, she decided to give them a call.
Assigned Technician: Christian
Upon calling Reactive Plumbing & Electrical, Helen was assigned technician Christian to handle her job. With years of experience and expertise in all things plumbing, Christian was the perfect fit for this particular job.
The Job Description & Solution
Helen’s main concern was the leak under her kitchen sink. However, upon inspection by Christian, it was discovered that both her basket waste and emergency shutoff valve for her water filtration system were old and broken as well.
- Basket Waste: The first step taken by Christian was to remove the old and broken basket waste from under Helen’s kitchen sink.
- New Basket Waste Installation: Once removed, he then supplied and installed a new basket waste correctly sealed in place to prevent any future leaks or issues.
- Thorough Testing: To ensure everything was working properly before moving on to the next task, Christian thoroughly tested his work for any potential leaks or malfunctions.
- Emergency Shutoff Valve Replacement: Moving on to addressing Helen’s water filtration system, Christian isolated the water and removed the old and broken emergency shutoff valve.
- New Emergency Shutoff Valve Installation: He then supplied and installed a new emergency shutoff valve, connecting it to Helen’s water filtration system.
- Final Testing & Clean Up: After turning the water back on and testing for any leaks or issues, Christian cleaned up his work area leaving it spotless.
Contact Reactive Plumbing & Electrical Today!
If you find yourself in need of plumbing services like Helen did, don’t hesitate to contact Reactive Plumbing & Electrical. With their team of experienced technicians like Christian, they are equipped to handle any job big or small. Give them a call at 1300 725 385 or visit their website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast for more information.
Don’t wait until a small issue turns into a major problem – trust Reactive Plumbing & Electrical for all your plumbing needs today!
