Case Study: Solving Carly’s Hot Water and Leaking Taps Dilemma in Oxenford
Introduction: Meet Carly, a resident of the beautiful suburb of Oxenford (4210). She recently found herself in a bit of a predicament when her hot water suddenly stopped working and she noticed some leaking taps around her home. Unsure of what to do, she turned to Google for help and stumbled upon Reactive Plumbing & Electrical through our Gold Coast Magnet ad.
The Assigned Technician: Our team quickly responded to Carly’s call for assistance and assigned our skilled technician Nathan to the job. With years of experience under his belt, Nathan was the perfect fit for this particular task.
The Job Description & Solution: Upon arrival at Carly’s property, Nathan conducted thorough investigations and tests on the hot water system. It didn’t take long for him to discover multiple issues with the system which was over 11 years old. After discussing various options with Carly, we provided her with two solutions – repair or replacement.
In order to ensure that Carly had access to reliable hot water once again, she decided to proceed with our recommended scope of work which included:
- Arriving onsite with all necessary materials
- Servicing main bathroom shower taps by isolating water and carrying out full tap service
- Draining existing hws and capping off electrical connections
- Supplying and installing new 250L everhot electric storage hws on a ripple slab
- Fitting new valves and pipework as needed
- Lagging all pipework for added insulation
- Terminating discharge TPR drain line into suitable point
- Filling tank and testing for leaks
- Having an electrician install new isolator, rcbo and connect hot water system
- Removing old tank from site for proper disposal
- Completing the job to Carly’s satisfaction.
Contact Us: If you find yourself in a similar situation as Carly, don’t hesitate to reach out to Reactive Plumbing & Electrical. Our team of experts is always ready to provide top-notch plumbing services on the Gold Coast. Give us a call at 1300 725 385 or visit our website here.
Note: All names and locations used in this case study are fictional and solely for illustrative purposes.
