Client Case Study: Marg from Robina (4226)
Marg, a homeowner in the suburb of Robina (4226), recently noticed an increase in her water bill and suspected there may be a leak somewhere in her domestic cold water supply line. After doing some research, she came across Reactive Plumbing & Electrical through their Gold Coast Magnet ad.
Assigned Technician: Matt
Matt, one of our experienced service technicians, was assigned to the job due to his expertise in leak detection and repair. With years of experience under his belt, Matt is known for his attention to detail and ability to quickly identify and solve plumbing issues.
Job Description & Solution: Leak Detection
Matt conducted a thorough leak detection process by inducing nitrogen into the domestic cold water supply line. He was able to locate the concealed leak on the main branch that was undetectable by eye. This type of precision is what sets Reactive Plumbing & Electrical apart from other plumbing companies.
To ensure long-term solutions for our clients, we also recommended installing a pressure reduction valve in front of the meter to mitigate any fluctuations in pressure and reduce general plumbing wear. The repair included cutting concrete and digging a hole to expose the burst main, repairing it with appropriate fittings that comply with current regulations, reinstating the water supply and conducting pressure tests.
We also took extra precautions by backfilling sand around the pipe for added integrity before drilling holes into existing slabs and inserting reinforcement rods prior to pouring fresh concrete. Our goal is not just fixing leaks but providing comprehensive solutions that prevent future issues.
Contact Us:
If you’re experiencing any plumbing or electrical problems like Marg did, don’t hesitate to contact us at Reactive Plumbing & Electrical. We offer top-notch services backed by our 10-year warranty on repairs to the domestic cold water supply line and pressure regulating device.
For more information about our services, including the Gold Coast City Council water rebate, visit our website at https://reactiveplumbingandelectrical.com.au. You can also reach us by phone at 1300 725 385. Trust Reactive Plumbing & Electrical for all your plumbing and electrical needs in the Gold Coast area.
