Client Case Study: Jean from Robina (4226)
Introduction: Jean, a resident of Robina (4226), recently found herself in need of plumbing services. She came across Reactive Plumbing & Electrical through our Gold Coast Magnet ad and decided to give us a call.
Assigned Technician: Our experienced technician Zavier was assigned to the job due to his expertise in handling similar issues and his excellent customer service skills.
The Job Description & Solution:
Jean had contacted us regarding a leaking bath wall top set at her home. Upon arrival, Zavier conducted a thorough investigation and discovered that multiple wall top sets were of the same age, leading to the leakage issue. He recommended replacing them with new ceramic disc sets for better durability and performance.
Zavier also noticed rusty flexible hoses and no isolation points under the kitchen sink during his inspection. To prevent any future problems, he suggested installing a new standard kitchen mixer with quarter-turn ceramic disc emergency isolation valves underneath the sink. Additionally, he proposed replacing the flexible hose and emergency tap valve for the toilet in Jean’s master bedroom.
Contact Us:
- We supplied two new ceramic disc bath wall top sets with a 7-year warranty on products and lifetime warranty on workmanship
- A new standard kitchen mixer was installed with quarter-turn ceramic disc emergency isolation valves underneath the sink along with an extended product warranty of 5 years
- A new flexible hose and emergency tap valve were provided for Jean’s master bedroom toilet along with a product warranty of 4 years
If you are facing any plumbing or electrical issues like Jean did, don’t hesitate to contact Reactive Plumbing & Electrical – your trusted experts on the Gold Coast. Give us a call at 1300 725 385 or visit our website https://reactiveplumbingandelectrical.com.au/ for more information.
Conclusion: Thanks to Zavier’s efficient and effective solutions, Jean’s plumbing problems were resolved in no time. She was impressed with our services and has become a loyal customer of Reactive Plumbing & Electrical.
