Client Case Study: Helen from Runaway Bay
Helen, a resident of Runaway Bay (4216), recently found herself in need of plumbing services when she noticed her toilets were leaking. After searching for a reliable and trustworthy plumber, she came across Reactive Plumbing & Electrical through our Gold Coast Magnet ad.
Assigned Technician: Zavier
Zavier was assigned to the job due to his expertise in handling similar issues and his excellent track record with customer satisfaction. With years of experience under his belt, he was well-equipped to handle the task at hand.
The Job Description & Solution
Upon arrival at the site, Zavier conducted a thorough investigation and discovered that the toilets were over 20 years old with no prior servicing. He also found that the toilet seat had deteriorated and there were no Mini stop isolation valves under the kitchen sink.
To address these issues, Zavier proposed two solutions:
- Remove old inlet valves, Mini stop isolation valves, and flexible hose from the toilet suite. Service the outlet valve. Install all new inlet valve, mini isolation valve, and flexible hose to the toilet suite. Test, commission, and ensure there are no leaks. A 3-year warranty is provided.
- Remove the old toilet seat and supply and install a new premium toilet seat with new clips set up aligned to suit. Supplying installing new Quik Fit Mini stop isolation valves under kitchen sink test commission check for leaks four year warranty provided complementary garden hose tap installed.
Zavier completed both solutions efficiently while ensuring minimal disruption to Helen’s daily routine. As an added bonus for choosing Reactive Plumbing & Electrical as their service provider,
Helen received a complementary garden hose tap installation.
Contact Reactive Plumbing & Electrical
If you are facing any plumbing or electrical issues, do not hesitate to contact Reactive Plumbing & Electrical. Our team of experts is dedicated to providing top-notch services and ensuring customer satisfaction. You can reach us at 1300 725 385 or visit our website https://reactiveplumbingandelectrical.com.au/ for more information.
