Client Case Study: James from Southport
Introduction: James, a resident of Southport (4215), recently found himself in need of plumbing services. After experiencing some issues with his stormwater drainage system, he turned to Reactive Plumbing & Electrical for help.
Finding Us: Having previously used our services as an existing client, but not yet a VIP member, James remembered our company and decided to give us a call.
The Technician Assigned: Our team assigned Chad as the service technician for this job. With years of experience and expertise in handling similar cases, we knew Chad was the perfect fit for this project.
The Job Description & Solution:
- We arrived onsite at James’ property and secured ladders in the designated work location.
- We then proceeded to cut into the existing 90mm PVC downpipe and diverted it to the back of the property.
- To ensure proper drainage flow, we hand excavated the base of the existing downpipe to expose a larger 100mm PVC pipe.
- In order to connect it properly with the stormwater drainage system, we cut into it and ran a new line directly to where the downpipe was located.
- To complete our solution, we capped off the base of old downpipe and backfilled it with drainage gravel for added stability and efficiency.
If you are facing any plumbing or electrical issues like James did, don’t hesitate to contact Reactive Plumbing & Electrical. We offer top-notch services that are tailored specifically for your needs. Give us a call at 1300 725 385, or visit our website at https://reactiveplumbingandelectrical.com.au to learn more about how we can help you.
Conclusion: Thanks to the prompt and efficient services provided by Reactive Plumbing & Electrical, James’ stormwater drainage system is now functioning properly. He was impressed with Chad’s professionalism and expertise, and will definitely be recommending us to his friends and family in need of plumbing or electrical services.
