Client Case Study: Kerrin from Varsity Lakes

Kerrin, a resident of Varsity Lakes (4227), recently found herself in need of plumbing services. After noticing a decrease in water pressure and an increase in her electricity bill, she knew it was time to call for professional help.

How They Found Us

After searching online and asking around her neighborhood, Kerrin came across Reactive Plumbing & Electrical through their Gold Coast Magnet ad. Impressed by the positive reviews and reputation of the company, she decided to give them a call.

Assigned Technician

Jayden, one of Reactive’s top service technicians with years of experience under his belt, was assigned to the job. Known for his attention to detail and excellent problem-solving skills, Jayden was the perfect fit for this particular task.

Job Description & Solution

Upon arrival at Kerrin’s home, Jayden quickly identified that the issue was caused by a faulty pressure limiting valve on her electric hot water system. He explained to Kerrin that this valve is responsible for regulating the water pressure throughout the house and when it malfunctions, it can lead to higher energy consumption and potential damage to appliances.

Jayden promptly replaced the old valve with a new one and also provided Kerrin with valuable tips on how to maintain her hot water system properly. As part of Reactive’s commitment to quality service, they also included a 5-year warranty on all parts used during this repair.

Contact Us Today!

If you’re experiencing any plumbing or electrical issues like Kerrin did, don’t hesitate to contact Reactive Plumbing & Electrical. With our team of skilled technicians and dedication to customer satisfaction, we guarantee top-notch service every time.

Visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or give us a call at 1300 725 385 for all your plumbing and electrical needs.