Case Study: Solving a Toilet Emergency in Belmont North

Raj, a resident of Belmont North (2280), was facing an urgent plumbing issue. His toilet cistern had cracked and needed immediate attention. After searching for reliable plumbers in the area, he came across Reactive Plumbing & Electrical through our advertisement on Newcastle Magnet.

Assigned Technician: Theran

We quickly dispatched our experienced technician, Theran, to Raj’s home. With years of experience and expertise in handling various plumbing emergencies, we knew that Theran was the perfect person for this job.

The Job Description & Solution

Upon arrival at Raj’s home, Theran investigated the cracked cistern in the master ensuite bathroom. After thorough inspection, it was determined that the cistern could not be repaired and would need to be replaced as it was unavailable as a spare part.

To provide Raj with options for his new toilet suite, we presented him with different choices from our premium range. He decided to go with a wall faced toilet suite which offered both style and functionality.

In order to install the new toilet suite, water supply to the house needed to be isolated first. Our team took all necessary precautions while doing so and then proceeded with replacing the old isolation tap with a new one.

Once water supply was reinstated after installation of the new tap, we removed Raj’s existing toilet suite and disposed of it responsibly. We then sourced and installed his chosen Wall Faced Premium Caroma toilet suite according to manufacturer specifications.

To ensure proper functioning of the newly installed toilet suite, fill and flush levels were set accordingly by our team. The unit was also sealed securely onto floor and thoroughly tested before completion.

As a testament to our quality workmanship, we offer a 20 year warranty on the toilet suite and a 2 year warranty on fill and flush valves. Raj was pleased with the outcome of the job and expressed his satisfaction with Theran’s professionalism and efficiency.

Contact Reactive Plumbing & Electrical for Your Plumbing Needs

If you are facing any plumbing emergencies or require general plumbing services in Newcastle, look no further than Reactive Plumbing & Electrical. Our team of experienced technicians