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Case Study: Solving a Leaking Toilet for Stephen in Blackalls Park
Stephen, a resident of Blackalls Park (2283), recently contacted Reactive Plumbing & Electrical after noticing a leak coming from his downstairs toilet. He found us through our Newcastle Magnet ad and was impressed by our range of plumbing services.
Assigned Technician: Jason
We assigned our experienced technician, Jason, to the job due to his expertise in handling similar issues. With years of experience under his belt, we were confident that he would be able to provide an effective solution for Stephen’s leaking toilet.
The Job Description and Solution
Upon arrival at the site, Jason assessed the situation and identified that the leak was coming from the pan collar rubber located next to the laundry. He immediately informed Stephen about this issue and provided him with several options for fixing it.
After discussing these options with Jason, Stephen decided to proceed with a reseal of the pan collar rubber as it seemed like the most cost-effective solution. This involved removing all components of the toilet for thorough cleaning before applying silicone around the pan collar area. To ensure a proper seal, Jason carefully smoothed out any excess silicone.
To prevent any further leaks or damage, Jason advised Stephen not to use the toilet for at least one day so that the silicone could set properly. Once completed, he tested everything thoroughly to ensure there were no more leaks before leaving.
Contact Us Today!
If you are facing any plumbing issues like Stephen did or need assistance with electrical problems in your home or business premises, don’t hesitate to contact Reactive Plumbing & Electrical today! Our team is dedicated to providing top-notch services at competitive prices.
You can visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-newcastle to learn more about our services or give us a call at 1300 691 597. We are available 24/7 for all your plumbing and electrical needs!