Case Study: Solving Alison’s Sewer Blockage with Reactive Plumbing & Electrical
Alison, a resident of Merewether Heights (2291), had been experiencing recurring sewer blockages in her home. Frustrated and in need of a solution, she turned to Reactive Plumbing & Electrical for help.
The Initial Call
Alison found us through our Newcastle Magnet ad and decided to give us a call. She explained her situation and the frequent blockages she was facing. Our team immediately understood the urgency of the issue and scheduled an appointment for Alison.
Zach Assigned to the Job
We take pride in our team of highly skilled technicians who are equipped with the latest tools and techniques to handle any plumbing or electrical problem. For Alison’s job, we assigned Zach as he has extensive experience in dealing with sewer blockages.
“Zach is one of our top technicians who has successfully solved numerous sewer blockage cases.”
The Job Description & Solution
Zach arrived at Alison’s home on time and conducted a complimentary sewer camera inspection. To his surprise, he found that the sewer had already blocked again since our last visit.
To tackle this issue efficiently, Zach used handheld equipment to clear out the blockage before performing another inspection. He confirmed that there were no further blockages or foreign objects present in the pipework.
In order to prevent future occurrences, Zach prepared two options for improving the pipework under Alison’s home while addressing key problem areas identified during his inspection.
“We always strive to provide long-term solutions rather than quick fixes.”
Alison was impressed with Zach’s professionalism and opted to join our VIP Maintenance Program, which includes regular maintenance checks and priority service for any future plumbing or electrical needs.
Contact Reactive Plumbing & Electrical
If you are facing a similar issue like Alison, do not hesitate to contact us. Our team at Reactive Plumbing & Electrical is dedicated to providing top-notch services for all your plumbing and electrical needs.
You can reach us by calling 1300 691 597 or visiting our website
