Case Study: Solving Leaking Shower Taps and In-Wall Toilet Cistern in Newcastle
Meet Christine, a homeowner from the suburb of Newcastle (2300). She recently noticed that her shower taps were leaking and her in-wall toilet cistern was also causing issues by leaking into the toilet bowl. Concerned about potential water damage and increased utility bills, she decided to seek professional help.
Finding Reactive Plumbing & Electrical
After searching online for plumbing services in her area, Christine came across an ad for Reactive Plumbing & Electrical. Impressed by their website and positive customer reviews, she decided to give them a call.
The Technician Assigned: Theran
Upon calling Reactive Plumbing & Electrical’s phone number 1300 691 597, Christine was greeted by one of their friendly staff members who scheduled an appointment with technician Theran. Known for his expertise in handling various plumbing issues, Theran was the perfect choice for this job.
The Job Description and Solution
Theran arrived at Christine’s home as scheduled to assess the situation. After inspecting the leaking shower taps and in-wall toilet cistern, he provided a quote for both repairs. However, upon further discussion with Christine, they agreed that it would be more cost-effective to replace the spindles instead of repairing them.
To ensure that there is no delay in fixing the issue, Reece needs to order new taps that match the existing ones which will be available next week. In the meantime, Theran installed temporary taps as a temporary solution to stop the leaks. He also tested them for any water leaks and made sure that everything was in working order.
Once the new tapware arrived, Theran returned to complete the installation. He removed the temporary taps and supplied and installed ceramic wall taps with handles that matched the rest of Christine’s bathroom. To prevent any future issues, he also sealed all tap penetrations and thoroughly tested everything upon completion.
To give Christine peace of mind, Reactive Plumbing & Electrical offers a 5-year warranty on all their tap installations.
