Case Study: Hot Water System Replacement in Swansea Heads

Hendrik, a resident of Swansea Heads (2281), recently contacted Reactive Plumbing & Electrical after noticing that his hot water system was not heating properly. He found us through our Newcastle Magnet ad and decided to give us a call for help.

Assigned Technician: Theran

Upon receiving Hendrik’s call, we immediately assigned our experienced technician, Theran, to the job. With years of experience in plumbing and electrical services, we knew he would be the perfect fit for this particular task.

Job Description & Solution

Theran arrived at Hendrik’s residence on Friday 20/06/25 at the scheduled time of 12-4pm. After investigating the hot water system, he found that it was already 12 years old and had never been serviced before. This lack of maintenance combined with very high water pressure had contributed to its failure.

Further inspection revealed multiple leaks, rusting and bulging in the tank – making it beyond economical repair. Theran presented Hendrik with various options for replacement systems and after careful consideration, he chose to have a new 250L Rheem installed including all new valves.

Contact Us for Your Plumbing Needs

If you are facing any issues with your hot water system or require any other plumbing services in Newcastle or surrounding areas like Swansea Heads (2281), do not hesitate to contact Reactive Plumbing & Electrical. Our team is equipped with state-of-the-art tools and expertise to handle all types of plumbing problems efficiently.

You can reach us by calling 1300 691 597 or by visiting our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-newcastle. We are available 24/7 for all your plumbing and electrical needs.

Installation Process

After Hendrik approved the quote, Theran proceeded with the installation process. He first disconnected and drained the existing hot water system before disposing of