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Meet Janice, a resident of Adamstown (2289) who recently noticed water leaking around the base of her toilet. Concerned about potential damage to her home, she searched for a reliable plumbing service and found us through our Newcastle Magnet ad.
The Assigned Technician: Theran
Upon receiving Janice’s call, we immediately assigned our top technician Theran to the job. With years of experience and extensive knowledge in plumbing, we knew he was the perfect fit for this task.
The Job Description & Solution
Janice explained that she had noticed water pooling around the base of her toilet and also discovered that there was no grate on the overflow gully outside her home. Our team quickly arrived at her residence to investigate the issue.
Theran carefully inspected the toilet and found that it was misaligned, causing the seal to leak. He also confirmed that there was indeed no grate on the overflow gully which could potentially lead to further issues if left unattended.
To solve these problems, Theran suggested replacing the seal and realigning the cistern. This would not only stop the leakage but also prevent any future damage or inconvenience for Janice. Additionally, as part of our complimentary services, we installed an overflow grate to ensure proper drainage from now on.
We proceeded with Janice’s approval and completed all necessary repairs efficiently while ensuring minimal disruption to her daily routine. Once finished, Theran thoroughly tested everything to make sure there were no more leaks or issues before leaving.
Contact Reactive Plumbing & Electrical Today!
If you’re facing any plumbing issues, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of experts is always ready to provide top-notch services and solutions for all your plumbing needs.
Visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-newcastle or give us a call at 1300 691 597. We are available 24/7 for emergency services and offer competitive pricing with