Case Study: Solving a Plumbing Emergency for Marie in Cameron Park

Marie, a resident of Cameron Park (2285), was facing a plumbing emergency when she noticed water leaking from underneath her laundry tub. Worried about the potential damage and cost, she immediately searched for a reliable plumber to help her out.

How They Found Us

Marie came across Reactive Plumbing & Electrical through our advertisement on Newcastle Magnet. Impressed by our services and positive reviews, she decided to give us a call.

Assigned Technician

We assigned Theran, one of our top service technicians, to handle Marie’s job. With years of experience and expertise in handling various plumbing emergencies, we knew he would be the perfect fit for this task.

Job Description & Solution

Upon arrival at Marie’s residence, Theran quickly got to work investigating the leak under the laundry tub. He found that the hot hose on her washing machine had split and that the hot isolation tap for the machine was not functioning properly.

To ensure an effective solution, Theran also measured the water pressure in Marie’s home and discovered it was extremely high at 690kpa. This could potentially cause further damage to her plumbing system and appliances if left unchecked.

After presenting all possible options for repairs to Marie, Theran recommended installing a 500kpa pressure regulating valve at her water meter. This would protect both her plumbing system and washing machine from any future pressure spikes while also making sure incoming water pressure is compliant with regulations.

Although initially hesitant due to budget constraints, Marie agreed to have only the hot isolation tap for her washing machine replaced. Theran promptly removed the existing tap and installed a new one, ensuring it was properly capped off to prevent any potential flooding.

Contact Us

If you are facing a plumbing emergency like Marie, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of experienced technicians is available 24/7 to handle all your plumbing needs. You can reach us at 130