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Terry, a resident of Charlestown (2290), recently contacted Reactive Plumbing & Electrical after noticing a leak in the pipe underneath his basin in the rear shed. He found us through our Newcastle Magnet ad and was impressed by our range of plumbing services.
Assigned Technician: Theran
We assigned Theran to this job due to his extensive experience and expertise in handling similar plumbing issues. With over 10 years of experience as a plumber, we were confident that he would be able to provide an effective solution for Terry’s leaking pipe problem.
The Job Description & Solution
Upon arrival at Terry’s property, Theran immediately began investigating the source of the leak. After thorough inspection, he discovered that there was a connection leaking in the pipework. Upon further discussion with Terry, it was decided that an isolation tap should be installed to prevent any future leaks from occurring.
To ensure transparency and customer satisfaction, Theran presented Terry with a detailed price breakdown before proceeding with any work. Once approved by Terry, Theran proceeded with cutting out the damaged section of pipework and installing new copper pipes.
In addition to installing an isolation tap, Theran also connected flexible hoses to the pillar tap for added convenience. After completing all necessary repairs and installations, he reinstated water supply and thoroughly tested everything to ensure there were no more leaks or issues present.
Cut Pipework & Installed New Copper Pipe:
Installed Isolation Tap & Connected Flexible Hose:
Terry was extremely satisfied with the prompt and efficient service provided by Theran. He also appreciated the 10-year warranty on all repairs, giving him peace of mind knowing that he can rely on Reactive Plumbing & Electrical for any future plumbing needs.