Case Study: Solving a Leaking Toilet for Wendy in Dora Creek
Introduction:
Wendy, a resident of Dora Creek (2264), was facing an issue with her close coupled toilet suite leaking from the water connection. Frustrated and unsure of what to do, she turned to Reactive Plumbing & Electrical after finding us through our Newcastle Magnet ad.
Assigned Technician:
Our experienced technician Zach was assigned to the job due to his expertise in plumbing and knowledge of common issues with toilet suites. With years of experience under his belt, we knew he would be able to provide an effective solution for Wendy’s problem.
The Job Description & Solution:
Upon arrival at Wendy’s home, Zach quickly diagnosed the issue with her toilet suite. He found that the water connection was faulty and needed replacement. However, upon further inspection, he also identified high water pressure as a contributing factor to the leak.
Zach provided Wendy with a range of options to address both issues. After discussing them together, they decided on replacing the flexible water connection and installing an isolation tap. This would not only fix the current leak but also prevent any future leaks caused by high water pressure.
During approved works, Zach noticed that the inlet valve had also failed due to wear and tear over time. As part of our commitment to providing top-notch service, we included a complimentary replacement inlet valve while completing the other repairs.
With all necessary parts supplied by Reactive Plumbing & Electrical and installed by Zach efficiently and effectively, Wendy’s leaking toilet was fixed in no time.
Contact Us:
If you are experiencing any plumbing or electrical issues like Wendy did, don’t hesitate to contact Reactive Plumbing & Electrical for reliable solutions. Our business name is synonymous with quality workmanship and exceptional customer service.
You can reach us at 1300 691 597 or visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-newcastle for more information. Our team of experts is always ready to assist you with any plumbing or electrical needs.
