Case Study: Solving a Blocked Floor Waste for Paul in Macquarie Hills

Paul, a resident of Macquarie Hills (2285), recently found himself facing a plumbing issue that needed immediate attention. He had noticed that the floor waste in his bathroom was blocked and causing water to back up onto the floor. Concerned about potential damage to his home, he began searching for a reliable plumbing service in Newcastle.

Finding Us Through Newcastle Magnet

Luckily, Paul came across Reactive Plumbing & Electrical through our advertisement on the Newcastle Magnet. Impressed by our reputation as top-notch plumbers in the area, he decided to give us a call and explain his situation.

Assigning Adam as Our Service Technician

Upon receiving Paul’s call, we immediately dispatched one of our experienced service technicians – Adam – to attend to the job. With years of experience under his belt and extensive knowledge about plumbing issues like this one, we knew Adam would be able to provide an effective solution for Paul’s problem.

The Job Description & Solution

Adam arrived at Paul’s residence and assessed the situation carefully. The blockage seemed stubborn and could not be cleared with traditional methods such as plunging. After attempting without success, Adam determined that accessing the gully under the house would be necessary.

To solve this issue efficiently, Adam used specialized equipment to blast away any debris or buildup causing the blockage in the gully. Once completed, he checked both basin and floor waste flow which were now running smoothly again.

In addition to addressing Paul’s immediate concern with blocked floor waste, we also conducted CCTV inspection of his sewer system as part of our thorough service. During the inspection, we discovered multiple defective joints that could potentially cause future issues for Paul’s plumbing system.

Contact Reactive Plumbing & Electrical for Your Plumbing Needs

If you are facing a similar issue like Paul or have any other plumbing concerns, do not hesitate to contact us at Reactive Plumbing & Electrical. Our team of expert plumbers is equipped with the latest tools and techniques to provide efficient solutions for all your plumbing needs.

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