Case Study: Solving a Blocked Toilet in Mayfield West
Liam, a resident of Mayfield West (2304), was facing a frustrating issue with his toilet. It had been blocked for days and he couldn’t figure out the cause. After trying various DIY methods, Liam decided to seek professional help.
The Call for Help
After searching online and asking around, Liam came across Reactive Plumbing & Electrical through our Newcastle Magnet ad. Impressed by our services and positive reviews, he gave us a call on 1300 691 597.
Assigning the Right Technician
As soon as we received Liam’s call, we knew that Theran would be the perfect technician for this job. With years of experience in plumbing and excellent problem-solving skills, Theran is known for tackling even the most challenging plumbing issues with ease.
The Job Description & Solution
Upon arrival at Liam’s home, Theran quickly got to work investigating the blocked toilet on the front right side of his house. He found that it was the only fixture affected and suspected tree roots to be causing the blockage.
To solve this issue efficiently and effectively, Theran recommended our $149 blocked drain special which includes using high-pressure jetting to restore flow. As expected, upon inspection of the drain using CCTV cameras, Theran discovered tree roots along with dislodgements and cracks throughout.
In order to prevent future blockages on this side of Liam’s home, Theran suggested replacing the sanitary drain as per quote option 1 – changing all pipework from being buried underground to above ground and elevated. This would not only prevent blockages but also improve the overall plumbing system of Liam’s home.
Contact Reactive Plumbing & Electrical
If you’re facing a similar issue with your toilet or any other plumbing problem, don’t hesitate to contact us at Reactive Plumbing & Electrical. Our team of experienced technicians, like Theran, are always ready to provide top-notch solutions for all your plumbing needs.
