Case Study: Solving Helen’s Toilet Troubles in Newcastle

Helen, a resident of the bustling suburb of Newcastle (2300), was experiencing issues with her main toilet. She noticed that the flush was significantly weaker compared to her ensuite toilet and decided it was time to call in some professional help.

The Call for Help

Helen found us through our ad on Google while searching for plumbers in Newcastle. Impressed by our high ratings and positive reviews, she gave us a call at Reactive Plumbing & Electrical.

Assigning Our Top Technician

We take pride in providing top-notch services to all our clients, so we assigned Theran as the technician for this job. With years of experience under his belt and extensive knowledge about plumbing systems, we knew he would be able to solve Helen’s issue efficiently.

The Job Description & Solution

Upon arrival at Helen’s home, Theran quickly got down to business. He investigated the main toilet and found that the flush was indeed weak compared to the ensuite toilet. After removing the face panel of the buttons, he discovered that actuating rods were not engaging at the correct distance.

To solve this issue, Theran unscrewed these rods and adjusted them to their correct length. Once done, he reinstated the button face panel and tested everything thoroughly before declaring it fixed.

Contact Us for All Your Plumbing Needs

If you’re facing any plumbing troubles like Helen did or need any other plumbing services in Newcastle (2300), don’t hesitate to give us a call at 1300 691 597 or visit our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-newcastle. Our team of expert technicians, like Theran, are always ready to provide top-notch solutions for all your plumbing needs.

Don’t Just Take Our Word For It

Helen was extremely satisfied with the prompt and efficient service provided by Reactive Plumbing & Electrical. She left us a glowing review on our website, stating that she would highly recommend us to anyone in need of plumbing services in Newcastle.

So why wait? Contact us today and