“Plumber Job in Wallsend – Fletcher Street | Rheem 3 Phase Water Heater Replacement by Reactive Plumbing & Electrical”

Case Study: Solving Ian’s 3 Phase Water Heater Dilemma in Wallsend

Welcome to Reactive Plumbing & Electrical, where we pride ourselves on providing top-notch plumbing and electrical services to our clients. Today, we will be sharing a case study of how we helped one of our valued clients, Ian from Wallsend (2287), with his 3 phase water heater issue.

The Initial Call

Ian found us through our ad and gave us a call when he noticed that his 3 phase water heater was not functioning properly. He explained that he needed someone to investigate the issue and provide a solution as soon as possible.

Assigning the Right Technician for the Job

We take great care in assigning the right technician for each job based on their expertise and experience. For this particular job, Theran was assigned due to his extensive knowledge in handling 3 phase water heaters.

The Job Description & Solution

Upon arrival at Ian’s home, Theran investigated the 3 phase water heater for replacement inside the laundry area. After thorough inspection, he presented options for replacement to Ian who accepted installation of a Rheem 3 phase electric instantaneous water heater.

To ensure smooth installation, Theran sourced the required model and proceeded with isolating the water supply to Ian’s home. He then adjusted pipework to suit the new model before installing an isolation valve at the system. The new system was supplied and installed by Theran while our electrician adjusted circuitry accordingly and installed an isolation switch as required.

To guarantee quality workmanship, we tested everything upon completion and provided Ian with a 5-year warranty on his new system.

Contact Reactive Plumbing & Electrical for Your Plumbing Needs

If you are facing any plumbing or electrical issues, do not hesitate to contact us at Reactive Plumbing & Electrical. Our team of experts is always ready to provide efficient and effective solutions. You can reach us at 1300 691 597 or visit our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-newcastle for