Case Study: Solving a Leaking Rainwater Filter for Michael in Whitebridge

Michael, a homeowner in the suburb of Whitebridge (2290), recently contacted Reactive Plumbing & Electrical after noticing a leak coming from his rainwater filter. He found us through our Newcastle Magnet ad and was impressed by our range of plumbing services.

The Assigned Technician: Theran

We assigned Theran to this job due to his extensive experience with rainwater filters and his excellent track record of providing top-notch service to our clients. We knew he would be able to quickly diagnose the issue and provide an effective solution for Michael’s problem.

The Job Description & Solution

Upon arrival at Michael’s home, Theran investigated the source of the leak and discovered that it was coming from the left-hand side of the house where the rainwater filter was located. After further inspection, he determined that the plastic filter system was over 10 years old and appeared to be leaking from a joint in the housing. This is not uncommon for older systems as they can become cracked or damaged over time.

To solve this issue, Theran presented Michael with replacement options for his rainwater filter system. After discussing these options with him, Michael decided to go ahead with replacing the entire system rather than trying to repair it. This would ensure that he wouldn’t have any future issues with leaks or malfunctions.

Theran then removed the existing filter system and installed a new one according to manufacturer specifications. He also thoroughly tested it upon completion to make sure there were no more leaks or problems present.

In addition, we provided Michael with a 12-month warranty on his new filter system so he could have peace of mind knowing that we stand behind our work and products.

Contact Reactive Plumbing & Electrical for Your Plumbing Needs

If you are experiencing any plumbing issues, like Michael was with his rainwater filter, don’t hesitate to contact us at Reactive Plumbing & Electrical. Our team of experienced technicians, like Theran, are ready to provide efficient and effective solutions for all your plumbing needs.

You can reach us by calling 1300 691 597 or visiting our website at