Client Case Study: John from Broadbeach Waters
Introduction: John, a resident of Broadbeach Waters (4218), recently found himself in need of plumbing services when his hot water unit started producing discolored water. After searching for reliable plumbers in the area, he came across our ad and decided to give us a call.
Assigned Technician: Our experienced technician Blake was assigned to the job due to his expertise in handling hot water systems and previous successful installations.
The Job Description & Solution:
We attended on site at John’s property to investigate the issue with his hot water unit. Upon inspection, we discovered that the system was over 15 years old and had never been serviced. It was corroding at the bottom and needed immediate replacement.
To solve this problem, we proposed a comprehensive solution which included removing the old solar hot water system and all copper work. We then supplied and installed a new 250 L solar hot water system along with all necessary components such as TPR valve, CWE valve, tempering valve, pizza base, valves, and pipework. Once everything was connected properly, we tested and commissioned all work to ensure there were no leaks or issues.
In addition to replacing the hot water system itself, we also provided John with a new pump and solar Hot Water digital connector for added efficiency. To top it off, we even threw in a complimentary posh solar base mixer (with no warranty) as an extra gesture of goodwill towards our valued client.
- – Scope of works
- – Remove old solar hot water system and copper work
- – Supply & install new 250 L solar hot water system with all new copper work TPR,CWE,temperring valve, pizza base and all relevant valves and pipework
- – Connect all copper feeds and test & commission all work, check leaks
- – Supply & install new pump and solar Hot Water digital connector
- – 7 year product warranty lifetime workmanship warranty
- – Supply & install new posh solar base mixer complementary, no warranty.
Contact Us: If you are facing any plumbing or electrical issues like John was, don’t hesitate to give us a call at Reactive Plumbing & Electrical. Our team of experts is always ready to provide top-notch services with a 7-year product warranty and lifetime workmanship guarantee. You can reach us at https://reactiveplumbingandelectrical.com.au/ or by calling 1300 725 385.
