Client Case Study: Kathryn from Broadbeach Waters (4218)
Kathryn, a resident of Broadbeach Waters (4218), recently noticed a leak in her backyard. Concerned about the potential damage it could cause, she immediately started looking for a reliable plumbing service to help her out.
Finding Us Through Gold Coast Magnet
After searching online and asking around for recommendations, Kathryn came across Reactive Plumbing & Electrical through our advertisement on Gold Coast Magnet. Impressed by our positive reviews and reputation in the community, she decided to give us a call.
Zavier Assigned as Service Technician
Upon receiving Kathryn’s call, we quickly dispatched one of our top service technicians – Zavier – to her home. With years of experience and expertise under his belt, Zavier was the perfect person for this job.
The Job Description & Solution
Kathryn explained that there was a leak in her backyard and suspected it might be coming from the mains under her deck. Zavier arrived at her home with all necessary tools and equipment to investigate the issue further.
After careful inspection, he found that there was indeed a hole in half inch copper pipework causing the leak. To fix this problem, Zavier proposed the following solution:
- Carefully remove two pieces of decking to access the area
- Turn off power to house for safety purposes
- Cut and remove old copper pipework along with earthing cable and clips
- Supply and install new half inch copper pipework backing plate along with new hose tap + vacuum breaker
- Drill new holes to mount hose tap level
- Supply and install new half inch earthing clamp with necessary drainage gravel
- Check all works for any leaks
Zavier completed the job efficiently and effectively, ensuring that there were no more leaks. He also provided Kathryn with a one-year warranty on the materials used and lifetime warranty on the workmanship.
Contact Reactive Plumbing & Electrical Today!
If you’re facing any plumbing or electrical issues in your home, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of experts is always ready to provide top-notch services like we did for Kathryn.
You can reach us at 1300 725 385 or visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast for more information. Trust us to handle all your plumbing and electrical needs with professionalism and expertise!
