Case Study: Solving Meg’s Faulty Toilet in Burleigh Heads
Meg, a resident of Burleigh Heads (4220), was having issues with her toilet. She noticed that it wasn’t flushing properly and there was a constant leak from the cistern. Frustrated and unsure of what to do, she turned to Reactive Plumbing & Electrical for help.
Finding Us Through Gold Coast Magnet
Meg had seen our ad in the local Gold Coast Magnet and decided to give us a call. She was impressed by our range of services and positive customer reviews.
Assigning Bailey as the Service Technician
Upon receiving Meg’s call, we immediately assigned Bailey as the service technician for this job. With his years of experience and expertise in plumbing, we knew he would be able to solve Meg’s issue efficiently.
The Job Description & Solution
Bailey arrived at Meg’s home on time and began investigating the faulty toilet. After thorough inspection, he found that there were multiple issues causing the problem – an old cistern, damaged pipework under the kitchen sink, and no shut off valve installed.
To solve these issues, Bailey followed these steps:
- Removed the cistern
- Removed the toilet suite
- Capped existing vent line
- Altered pipework under kitchen sink and installed AAV (Air Admittance Valve)
- Supplied and installed new toilet suite
- Supplied and installed new shut off valve
- Conducted operational testing
- Siliconed the toilet suite for a secure fit
- Cleaned up and packed up the job site
After completing all these tasks, Bailey tested the toilet to ensure it was functioning properly. Meg was relieved to see that her faulty toilet was now working perfectly.
Contact Reactive Plumbing & Electrical for Your Plumbing Needs
If you’re facing any plumbing issues like Meg, don’t hesitate to contact us at Reactive Plumbing & Electrical. Our team of experienced technicians will provide top-notch services and solve your problems efficiently.
You can reach us by calling 1300 725 385 or visiting our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast. We are always ready to help with any plumbing or electrical needs in Burleigh Heads (4220) and surrounding areas.
