Client Case Study: Kristy from Burleigh Heads
Kristy, a resident of Burleigh Heads (4220), recently found herself in a predicament when she woke up to no hot water. After searching for local plumbing services, she came across Reactive Plumbing & Electrical through our Gold Coast Magnet ad.
Assigned Technician: Zavier
Zavier was assigned to the job due to his expertise and experience in handling hot water system issues. With years of training and knowledge under his belt, he was the perfect technician for this particular job.
The Job Description & Solution
Kristy’s hot water system was over 13 years old and had never been serviced before. Upon investigation, Zavier found that the tempering valve had failed along with several other components of the system. Rust had also started to form and corrode, making it necessary for a replacement.
To ensure that Kristy would have reliable access to hot water again, Zavier recommended replacing the entire tank along with all pipework and valves. The scope of works included:
- Removal of old 250 L hot water tank with all pipework and valves
- Supply and installation of new 250 L hot water system with new copper work pizza base tempering valve, CWE, TPR, isolation valve
- Lagging all exposed copper work and brass
- Filing Form 4 for compliance purposes
- Hiring an electrician for electrical connection
- Providing a five-year product warranty
- Offering lifetime workmanship warranty
Contact Us at Reactive Plumbing & Electrical Today!
If you’re facing any plumbing or electrical issues like Kristy did, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of experts is always ready to provide top-notch services and solutions for all your needs.
For more information or to schedule an appointment, visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or give us a call at 1300 725 385. Trust us to keep your home running smoothly!
