Client Case Study: Katie from Calamvale
Katie, a resident of the bustling suburb of Calamvale (4116), was in need of urgent plumbing services. She had been experiencing issues with her hot water system and needed it fixed as soon as possible. After searching online for local plumbers, she came across Reactive Plumbing & Electrical through their Brisbane Magnet ad.
Assigned Technician: Michael
Upon receiving Katie’s call, our team quickly assessed the situation and assigned our top technician, Michael, to handle the job. With years of experience under his belt and a reputation for providing efficient solutions, we knew he was the perfect fit for this task.
The Job Description & Solution
Katie explained that her hot water system had suddenly stopped working and she needed it repaired or replaced immediately. Michael arrived at her home within an hour and conducted a thorough inspection to determine the cause of the issue.
After identifying a faulty component in the system, Michael provided Katie with two options – either repair or replace the part. He carefully explained both options along with their costs and recommended replacing the part as it would provide a longer-term solution.
Katie agreed to go ahead with replacing the part and within no time, Michael had successfully installed it. He also performed some routine maintenance on other parts of her hot water system to ensure its longevity.
Katie was extremely satisfied with our prompt response time and professional service. She thanked us for fixing her hot water system so quickly without any hassle or inconvenience on her end.
Contact Us Today!
If you’re facing any plumbing or electrical issues like Katie did, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of experts, led by Michael, is always ready to provide top-notch solutions for all your needs.
Visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or give us a call at 1300 725 385. We are available 24/7 and guarantee prompt and reliable service every time!
