Case Study: Solving Alison’s Blocked Drain in Carrara

Introduction:

Alison, a resident of Carrara (4211), was facing a major issue with her stormwater drainage. She noticed that the water wasn’t draining properly and it was causing inconvenience for her family. After searching online, she came across our Online Booking ad and decided to give us a call.

Assigned Technician:

Tiarne, one of our experienced service technicians, was assigned to the job due to her expertise in handling blocked drains. With years of experience under her belt, Tiarne has successfully solved numerous plumbing issues for our clients.

The Job Description & Solution:

Tiarne arrived at Alison’s residence and conducted an initial inspection of the stormwater drainage system. It was evident that there were blockages in some sections which were causing the water flow problem. To tackle this issue efficiently, we offered Alison our $149 blocked drain special service.

We managed to restore flow to one of the drain lines using specialized equipment and techniques. However, during a CCTV camera inspection, we identified sections with backfall which could potentially cause future problems if left unattended. Due to tight bends in certain areas of the system, we couldn’t get the camera through but we made sure to inform Alison about it.

“We weren’t able to get the camera around certain sections of the stormwater system due to tight bends.”

We then proceeded with cleaning up after ourselves and leaving Alison’s property clean and tidy as if no work had been done on it.

Contact Us:

  • If you’re facing any plumbing or electrical issues like Alison did,
  • Call Reactive Plumbing & Electrical at 1300 725 385
  • Or visit our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast to book an appointment online.

“Don’t let blocked drains or any other plumbing problems disrupt your daily routine. Contact us and we’ll take care of it for you.”

We, at Reactive Plumbing & Electrical, are committed to providing top-notch services to our clients in Carrara and the Gold Coast area. Our team of skilled technicians is always ready to tackle any plumbing or electrical issue with efficiency and professionalism.

The End:

Thanks to Tiarne’s expertise and our specialized equipment, Alison’s stormwater drainage system was back up and running smoothly. She was satisfied with our service and promised to recommend us to her friends and family in need of a reliable plumber on the Gold Coast.

“Thank you Reactive Plumbing & Electrical for solving my blocked drain problem! I will definitely be calling you again if I face any other issues.” – Alison