Client Case Study: Jay from Coopers Plains (4108)

Jay, a homeowner in the suburb of Coopers Plains (4108), was facing a major plumbing issue. His toilet was blocked and his sewer system was holding water, causing inconvenience and potential health hazards for him and his family.

Finding Us Through Brisbane Magnet

In search of a reliable solution, Jay came across Reactive Plumbing & Electrical through our advertisement on Brisbane Magnet. Impressed by our services, he immediately gave us a call to address his plumbing emergency.

Assigning Michael as the Service Technician

Upon receiving Jay’s call, we quickly assessed the situation and assigned our top service technician – Michael – to handle the job. With years of experience under his belt and extensive knowledge in handling complex plumbing issues, we knew that Michael would be able to provide an effective solution for Jay’s problem.

The Job Description & Solution

Michael arrived at Jay’s property promptly and began investigating the blocked drain. After thorough inspection, he found that the sewer system was holding water due to blockage in the toilet. To resolve this issue, he gained approval for jet-blast and CCTV for first hour which successfully restored flow to drain.

However, during further investigation with CCTV footage, it became evident that more time on jet-blast would be required to completely clean out the drain and gain better visual for accurate quoting. We advised Jay that it is only a matter of time before his drain will block again if not properly addressed.

We also suggested having his own plumber further investigate the issue after seeing our findings through CCTV footage.

Contact Reactive Plumbing & Electrical Today

If you are facing any plumbing or electrical issues, do not hesitate to contact Reactive Plumbing & Electrical. Our team of experts, led by Michael, is dedicated to providing top-notch services and solutions for all your needs.

Visit our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or give us a call at 1300 725 385 to schedule an appointment today!