Client Case Study: Fiona from Hawthorne (4171)
Fiona, a busy working mother of two, was in desperate need of a reliable and efficient plumbing service. Living in the bustling suburb of Hawthorne (4171), she found herself constantly dealing with clogged drains and leaky faucets. After trying multiple plumbers who failed to provide lasting solutions, she turned to Reactive Plumbing & Electrical for help.
How They Found Us
Fiona came across our company through our Online Booking ad while searching for local plumbers in her area. Impressed by our website’s user-friendly interface and positive customer reviews, she decided to give us a call.
The Assigned Technician
Upon receiving Fiona’s call, we immediately assigned Steven – one of our most experienced technicians – to handle the job. With over 10 years of experience in residential plumbing maintenance, Steven has built a reputation for his attention to detail and ability to solve even the toughest plumbing issues.
The Job Description & Solution
Fiona explained that her kitchen sink had been draining slowly and emitting an unpleasant odor. She also mentioned that her showerhead had been leaking non-stop despite several attempts at fixing it by previous plumbers.
Steven arrived at Fiona’s house on time and conducted a thorough inspection before providing an accurate diagnosis. He discovered that there was a buildup of grease and food particles causing the slow drain in the kitchen sink. To fix this issue, he used high-pressure water jetting technology which effectively cleared out all debris without damaging the pipes.
In regards to the showerhead leak, Steven identified that it was due to worn-out washers which were easily replaced with new ones. He also checked for any other potential leaks and made sure everything was in proper working condition before leaving.
How to Contact Us
If you’re facing similar plumbing issues like Fiona, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of highly skilled technicians are equipped with the latest tools and techniques to provide top-notch residential plumbing maintenance services. Give us a call at 1300 725 385 or visit our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast for more information.
