Client Case Study: Rodney from Helensvale
Rodney, a resident of Helensvale (4212), recently found himself in a predicament when his hot water system suddenly failed. In need of urgent assistance, he turned to Reactive Plumbing & Electrical after coming across our ad.
Assigned Technician: Zavier
Zavier was assigned to the job due to his expertise and experience in handling hot water system replacements. With years of training and knowledge under his belt, we knew he would be the perfect fit for this particular task.
The Job Description & Solution
Upon arrival at Rodney’s home, Zavier conducted a thorough investigation and discovered that the hot water system was 14 years old and beyond repair. He immediately recommended its replacement with a new 125 L Rheem Hot Water unit.
In addition to removing the old system, Zavier also took care of all necessary copper work including installing new valves such as tempering valve, cold water expansion valve, pressure relief valve and valve train. He made sure to check for any leaks before completing the job.
To provide Rodney with peace of mind, we offered him a 10-year product warranty on the new hot water unit along with lifetime workmanship guarantee.
Contact Us Today!
If you find yourself in a similar situation like Rodney or have any other plumbing or electrical needs, don’t hesitate to contact us at Reactive Plumbing & Electrical. Our team is dedicated to providing top-notch services throughout Gold Coast region.
Visit our website or give us a call at 1300 725 385. Let us take care of your plumbing and electrical needs with our expertise and professionalism.
