Case Study: Solving a Plumbing Emergency for Cecile in Helensvale

Cecile, a resident of Helensvale (4212), found herself in a plumbing emergency when her main water supply suddenly burst. She quickly searched for help and came across Reactive Plumbing & Electrical through our Gold Coast Magnet ad.

Assigned Technician: Matt

Upon receiving Cecile’s call, we immediately dispatched our top technician, Matt, to handle the job. With years of experience and expertise under his belt, we knew he was the perfect person to solve this issue efficiently and effectively.

Job Description & Solution:

Matt arrived at Cecile’s home within an hour of her call. After assessing the situation, he determined that the best course of action would be to isolate the main water supply and drain down the system. He then proceeded to disconnect and decommission the existing cold water line before sourcing a new one that would better suit Cecile’s needs.

The price quoted included all necessary tools such as ball valves and fittings, as well as labor costs. Our goal was not only to fix the immediate problem but also provide a long-term solution that would prevent similar issues from occurring in the future.

Contact Us:

If you ever find yourself in need of reliable plumbing services like Cecile did, don’t hesitate to contact us at Reactive Plumbing & Electrical. You can reach us by phone at 1300 725 385 or visit our website here. We are always ready to assist with any plumbing or electrical needs in the Gold Coast area.