Client Case Study: Frank from Helensvale

Frank, a resident of the beautiful suburb of Helensvale (4212), recently found himself in need of plumbing services. After experiencing some issues with his home’s water heater, he knew it was time to call in the professionals.

How They Found Us

After doing some research online and asking for recommendations from friends and family, Frank came across Reactive Plumbing & Electrical through our Gold Coast Magnet ad. Impressed by our positive reviews and reputation as a top-notch plumbing company on the Gold Coast, he decided to give us a call.

Assigned Technician: Jaidyn

Jaidyn, one of our highly skilled service technicians, was assigned to Frank’s job due to his expertise in handling water heater repairs. With years of experience under his belt and extensive knowledge in all things plumbing, we knew Jaidyn would be able to provide an efficient solution for Frank’s problem.

Job Description & Solution

Upon arrival at Frank’s home, Jaidyn quickly assessed the situation and determined that there was an issue with the thermostat on the water heater. He explained this to Frank and provided him with a detailed quote for the repair work needed.

Fully satisfied with Jaidyn’s professionalism and transparency, Frank gave us the go-ahead to proceed with the repair. In no time at all, Jaidyn had replaced the faulty thermostat and ensured that everything was working perfectly before leaving.

Contact Reactive Plumbing & Electrical Today!

If you find yourself facing any plumbing or electrical issues like Frank did, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of expert technicians, like Jaidyn, are always ready to provide top-notch services and solutions for all your plumbing needs.

Give us a call at 1300 725 385 or visit our website reactiveplumbingandelectrical.com.au to learn more about our services and schedule an appointment today!