Client Case Study: Dan from Holland Park West
Introduction: Meet Dan, a homeowner in the suburb of Holland Park West (4121). After experiencing slow draining and gurgling noises coming from his bathroom sink, he knew it was time to call in the professionals. He found us through our Brisbane Magnet ad and decided to give us a call.
Assigned Technician:
Tiarne, one of our top plumbing technicians, was assigned to Dan’s job. With years of experience under her belt and extensive knowledge in drain blockages, Tiarne was the perfect fit for this job.
The Job Description & Solution:
Dan had called us for our $149 Blocked Drain Special service. This includes an initial attempt to clear the blockage and a full drain camera inspection to determine the cause. As stated on our website, this price covers up to 60 minutes on site but does not include any costs incurred if equipment gets stuck within the drain or if there are collapsed or broken pipes beyond our control.
Tiarne arrived at Dan’s home with all necessary equipment and began working on clearing the blockage. She used various techniques such as hydro jetting and snaking until she successfully restored proper water flow in the drain. She then conducted a thorough camera inspection which revealed tree roots were causing the issue.
Tiarne provided Dan with a quote for permanent repair options including root cutting and pipe replacement if needed. She also advised him that further costs may apply after 60 minutes on site but assured him that pricing would be discussed before proceeding with any additional work.
Contact Us:
If you’re experiencing similar issues like Dan or need any other plumbing services, don’t hesitate to contact Reactive Plumbing & Electrical! You can reach us at 1300 725 385 or visit our website here. Our team of experts, like Tiarne, are ready to assist you with any plumbing needs. Don’t wait until it’s too late, give us a call today!
