Client Case Study: Ben from Mermaid Beach (4218)
Introduction: Ben, a resident of Mermaid Beach (4218), recently found himself in need of plumbing services when he noticed his showerhead was constantly dripping and leaking. After searching for a reliable plumber, he came across Reactive Plumbing & Electrical through one of our ads.
Assigned Technician: Zavier was assigned to the job due to his expertise in handling similar issues with tapware and valves. With years of experience under his belt, Zavier is known for providing efficient solutions to plumbing problems.
The Job Description & Solution: Upon arrival at Ben’s residence, Zavier conducted a thorough investigation and discovered that the tapware had corroded and perished, causing the constant turn on with water. He immediately advised replacement as the best solution.
To ensure complete satisfaction for our client, we provided a detailed scope of works which included:
- Removal of existing Tapware and valves from both the shower and laundry tub
- Supplying and installing two 1/4 turn ceramic disc sets for the shower and laundry tub
- Re-seating both brass breeches until flat and shiny
- Replacing all washers with heavy-duty ones
- A thorough check to ensure no leaks were present
We also offered an impressive 7-year product warranty along with lifetime workmanship guarantee to give Ben peace of mind knowing that his plumbing issue has been resolved by professionals using high-quality materials.
Contact Us:
If you are facing any plumbing or electrical issues like Ben did, do not hesitate to contact us at Reactive Plumbing & Electrical. Our team consists of highly skilled technicians like Zavier who are dedicated to providing top-notch services to our clients. You can reach us at 1300 725 385 or visit our website here for more information. Trust Reactive Plumbing & Electrical for all your plumbing and electrical needs!
