Client Case Study: How Reactive Plumbing & Electrical Saved Jason from a Leaky Toilet Disaster
Introduction:
Meet Jason, a resident of Mermaid Beach (4218) who recently found himself in a plumbing emergency. After noticing water seeping through multiple rooms in his home, he knew he needed professional help and quickly searched for plumbers in his area. Luckily, he came across Reactive Plumbing & Electrical through one of our ads.
The Assigned Technician:
Matt was the technician assigned to Jason’s job due to his expertise and experience with similar issues. With over 10 years of experience as a plumber on the Gold Coast, Matt was well-equipped to handle this type of situation.
The Job Description & Solution:
Upon arrival at Jason’s home, Matt used an in-wall CCTV inspection camera to investigate the issue with the recently installed toilet that had been done under invoice number #12108694. He discovered that the right-hand side toggle bolt securing the cistern to the pan was loose, causing water to leak from underneath and into surrounding areas.
Matt quickly tightened the bolt and stopped the leak before it caused any further damage. To ensure everything was fixed properly, he scheduled a revisit for next week just to be safe.
Contact Us:
If you ever find yourself in need of reliable plumbing services like Jason did, don’t hesitate to contact us at Reactive Plumbing & Electrical. Our team is available 24/7 for all your plumbing emergencies on the Gold Coast.
Visit our website or give us a call at 1300 725 385 to schedule an appointment. Trust us to handle all your plumbing needs with efficiency and expertise.
