Case Study: Solving a Smelly Situation for Renee in Miami
Renee, a resident of the sunny suburb of Miami (4220), was experiencing an unpleasant smell coming from her main bathroom. Concerned and unsure of what to do, she turned to Reactive Plumbing & Electrical for help.
Finding Us Through Gold Coast Magnet
Renee had seen our ad in the local Gold Coast Magnet and decided to give us a call. She was impressed by our range of services and positive customer reviews.
Assigning Fin as Our Service Technician
We assigned Fin, one of our top service technicians, to handle Renee’s job. With years of experience under his belt and extensive knowledge in plumbing solutions, we knew he would be able to solve the issue efficiently.
The Job Description & Solution
Upon arrival at Renee’s home, Fin investigated the source of the smell in her main bathroom. He discovered that it was coming from the floor waste due to pieces of hair clogging up the drain. To resolve this issue, we carried out a $149 plunge and ran all fixtures in the bathroom to clear stagnant water from the floor waste.
However, upon further inspection, Fin noticed an unpleasant odour coming from Renee’s toilet as well. We removed inspection caps from the toilet which revealed potential issues with its drainage system.
To ensure there were no breaks or cracks in the pipework causing this problem, we provided Renee with a quote for removing her existing toilet suite and conducting a CCTV camera inspection on its line.
The Results: Clear Drains & Solutions for Future Prevention
The CCTV drain camera showed that there were blockages caused by root infusions within Renee’s ceramic drainage system. To restore flow to the drain, we carried out a $440 high-pressure jet blast and followed up with another camera inspection which showed successful results.
As part of our commitment to providing long-term solutions, we also gave Renee some options for repairing the root infusions in her drainage system.
Contact Reactive Plumbing & Electrical for Your Plumbing Needs
If you’re experiencing any plumbing issues like Renee, don’t hesitate to contact us at Reactive Plumbing & Electrical. Our team of expert technicians is always ready to provide top-notch services and solutions for your home or business. Give us a call at 1300 725 385 or visit our website here for more information.
