Client Case Study: Eva from Nerang (4211)
Eva, a resident of Nerang (4211), recently found herself in need of plumbing services. After experiencing issues with her ensuite toilet cistern, she knew it was time to call in the professionals.
How They Found Us
After searching online for reputable plumbers in her area, Eva came across Reactive Plumbing & Electrical’s VIP Member ad. Impressed by their high ratings and positive reviews, she decided to give them a call.
Assigned Technician
Matt, one of Reactive Plumbing & Electrical’s top service technicians, was assigned to the job. With years of experience and extensive knowledge in all things plumbing, Matt was the perfect fit for this particular task.
Job Description & Solution
Upon arrival at Eva’s home, Matt assessed the situation and determined that the main water supply needed to be isolated before any work could be done on the ensuite toilet cistern. He then proceeded to disconnect and decommission the existing unit while ensuring proper disposal methods were followed.
To resolve the issue at hand, Matt installed a new isolation tap and flexible braided hose. He also measured and cut a flush pipe according to specifications before hanging it securely on the wall and sealing it properly. To ensure everything was working as it should be without any leaks or malfunctions, he conducted thorough testing upon completion.
Eva had expressed her desire to keep her existing soft close seat despite needing other parts replaced. As such, Matt left behind a blanking plate and spare toilet seat just in case they were needed in future.
How to Contact Us
If you find yourself in a similar situation as Eva, don’t hesitate to reach out to Reactive Plumbing & Electrical. Our team of skilled technicians, like Matt, are always ready and equipped to handle any plumbing issues you may have.
For more information on our services or to schedule an appointment, please visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or give us a call at 1300 725 385.
