Client Case Study: Melissa from Norman Park (4170)
Melissa, a resident of Norman Park (4170), was experiencing issues with her basin draining slowly. She had tried various DIY methods but nothing seemed to work. Frustrated and in need of professional help, she turned to Reactive Plumbing & Electrical.
Finding Us Through Online Booking
Melissa found us through our online booking ad while searching for reliable plumbing services in her area. Impressed by our website and positive reviews, she decided to give us a call.
Assigning Ritchie as the Service Technician
Ritchie, one of our experienced service technicians, was assigned to Melissa’s job due to his expertise in handling similar issues. With years of experience under his belt and extensive knowledge about plumbing systems, we were confident that he would provide an effective solution for Melissa’s problem.
The Job Description & Solution
Upon arrival at the site, Ritchie inspected the slow draining basin and immediately got to work. He started by plunging the basin until it began flowing properly again. Next, he removed the basin trap and thoroughly flushed it out to ensure it was clean and functioning correctly.
To further investigate any potential underlying issues, Ritchie used a drain CCTV camera to inspect the main sewer line from both inspection openings on either side of Melissa’s property. After careful examination using the CCTV footage, he found no signs of blockages or tree roots causing any problems with the main sewer line. The flow was good and everything appeared to be in proper working order.
Contact Reactive Plumbing & Electrical Today!
If you’re facing any plumbing issues like Melissa, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of skilled technicians, led by Ritchie, is always ready to provide top-notch solutions for all your plumbing needs. Give us a call at 1300 725 385 or visit our website https://reactiveplumbingandelectrical.com.au to book an appointment today!
