Client Case Study: Edward from Pacific Pines (4211)

Introduction: Edward, a resident of Pacific Pines (4211), recently found himself in need of plumbing services. After experiencing issues with his tapware and showerheads, he decided to seek professional help.

Finding Us: Having heard about Reactive Plumbing & Electrical through our Gold Coast Magnet ad, Edward knew we were the right team for the job.

The Technician Assigned: Our experienced technician Matt was assigned to handle Edward’s plumbing needs. With years of experience and expertise under his belt, Matt was well-equipped to tackle any issue that came his way.

The Job Description & Solution

To start off, Matt isolated the main water supply and drained down the system. He then proceeded to disconnect and decommission the existing tapware before removing it completely. Next, he replaced all necessary components such as fibre washers, jumper valves, and o-rings before re-lubricating spindles and machining seat seats with a high-speed tungsten carbide drill bit.

In addition to fixing the tapware issues, Matt also installed two new shower roses with wall brackets in both the spare bathroom and ensuite. These were tested thoroughly before being commissioned in full.

To complete the job, Matt also installed a new garden tap after disconnecting and decommissioning the old one while ensuring everything was working perfectly by testing it out once again.

Contact Us

If you find yourself facing similar plumbing problems like Edward did or have any other electrical or plumbing needs on your hands, contact Reactive Plumbing & Electrical today. Our team of experts is always ready to provide top-notch services and solutions for all your plumbing and electrical needs. You can also reach us at 1300 725 385.