Case Study: Solving Norman’s Blocked Drain Issue in Paradise Point
Introduction:
Meet Norman, a resident of Paradise Point (4216) who recently found himself dealing with a frustrating plumbing issue. After noticing rusted and leaking downpipes on his property, he knew it was time to call in the professionals.
Luckily for Norman, he came across Reactive Plumbing & Electrical through our Gold Coast Magnet ad and decided to give us a call.
The Assigned Technician:
We take great pride in our team of skilled technicians and when we received Norman’s call, we knew exactly who to assign to the job – Fin. With years of experience under his belt and a reputation for being thorough and efficient, Fin was the perfect fit for this particular job.
The Job Description & Solution:
Upon arrival at Norman’s property, Fin quickly assessed the situation and determined that there were multiple sections of tree roots causing blockages in the stormwater system. To get to the root of the problem (pun intended), we carried out our $149 blocked drain special which included using our state-of-the-art CCTV camera to inspect the drainage system.
After identifying where exactly these blockages were located, we informed Norman about our findings before carrying out an extensive jet blast in an attempt to clear them. Unfortunately, despite our best efforts, we weren’t able to completely clear the blockage but were able to pinpoint its location for future reference.
Note: We always strive for complete customer satisfaction but sometimes certain issues may require further attention or specialized equipment which is why we offer transparent communication throughout every step of the process.
Contact Us:
If you’re facing any plumbing or electrical issues in the Gold Coast area, don’t hesitate to give us a call at Reactive Plumbing & Electrical. Our team of experts is always ready to provide top-notch services and solutions for all your needs.
Visit our website here for more information or simply pick up the phone and dial 1300 725 385.
Note: We also offer emergency services for those urgent situations that just can’t wait!
We hope this case study has given you an insight into how we handle plumbing issues with efficiency and professionalism. Thank you, Norman, for choosing Reactive Plumbing & Electrical – it was a pleasure serving you!
